Returns & Exchanges
At Toups and Co Organics, we want you to love your clean beauty routine. If a product isn't a perfect fit, we offer returns or exchanges within 30 days of purchase to ensure your skin stays happy and healthy.
Initiate Your Request
Visit our online returns portal with your order number and email address to start the process and select the items you wish to return.
Prepare Your Package
Carefully pack your items in their original packaging to ensure they are protected during transit back to our farmhouse studio.
Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our team inspects the returned items, we will issue a refund to your original payment method or process your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing