Frequently Asked Questions
Everything you need to know about our clean, tallow-based skincare and organic makeup.
What makes your skincare products different from conventional brands?
We prioritize ancestral wisdom by using 100% grass-fed tallow, cold-pressed organic oils, and zero synthetic chemicals. Our products are bioavailable, meaning they mimic the natural structure of your skin for superior absorption.
Are your products safe for sensitive skin or eczema?
Yes! Because we exclude synthetic fragrances, parabens, and inflammatory seed oils, our products are ideal for sensitive skin. Our Tallow Balm is particularly popular for soothing irritation and dry skin conditions.
How long does shipping take for my order?
Most orders are processed within 2-4 business days. Once shipped, domestic delivery typically takes 3-7 business days depending on your location. You will receive a tracking number via email as soon as your package departs our warehouse.
What is your return policy?
We want you to love your glow. If you are unsatisfied with your purchase, you may return it within 30 days of receipt. Please note that for hygiene reasons, makeup items must be in original, unused condition to qualify for a full refund.
Do you offer international shipping?
Currently, we ship to the United States and Canada. We are working diligently to expand our shipping capabilities to reach our organic beauty community worldwide in the near future.
How should I store my tallow-based products?
Since we do not use chemical stabilizers, we recommend storing your balms and creams in a cool, dry place away from direct sunlight. If your product melts in high heat, simply place it in the refrigerator to firm back up.